Refund policy

At Rowe Pottery, we take pride in the quality and craftsmanship of our products. All of our products are handmade, making each piece unique and slightly different. Your satisfaction is important to us!. Please inspect your order upon delivery. If something isn't right, our Customer Service Representatives are waiting to help you at 608.423.3363 (from 9:00 a.m. to 3:00 p.m. Central Standard Time), or e-mail us at sales@rowepottery.com.

Please contact us within 15 days of receipt for store credit or exchange.